Great Ocean Rode Luxury Bike Tour 2014

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Great Ocean Rode Luxury Bike Tour 2014

Includes 'Around the Bay' event

Thursday 16 October, 2014 to Sunday 19 October, 2014

AllTrails is proud to be working once again in conjunction with Bicycle Network Victoria to provide the Great Ocean Road Luxury Bike Tour – a wonderful extension ride to the famous Bupa ‘Around the Bay in a Day’.

We organise everything that you will need for the duration of this 4 day tour including accommodation, food, safety and support vehicles, bike mechanic, massage, luggage transfer and much more. You can pedal away each morning knowing that you are being looked after by the best Tour Guides in the business, your luggage will be taken care of, food will be ready at the next stop, and all you need to do is decide which way to look to enjoy the scenery of this magnificent part of the world.

BONUSAllTrails Fun Bike Monthly Draw; the earlier you book, the more draws you are entered in.

BONUSMates Rates Group Discounts. Group discounts for 3 or more cyclists.

Great Ocean Rode
Luxury Bike Tour 2014

Date :
16 Oct 2014 – 19 Oct 2014
Duration :
4 days, 3 nights.
4 actual ride days.
0 rest days.
Distance :
Ave. Daily :
Bike Type :
Road or hybrid bike
Terrain :
Bitumen roads. Undulating coastal roads & a few hills.
Group Size :
Accom  :
Cyclist-friendly motels & guesthouses
Meals  :
3 bfast, 4 lunch, 2 dinners, daily morn & a/noon tea
Difficulty Grading :
Price :
Deposit :


  • Ride the Great Ocean Road with full support vehicles
  • See the ‘Twelve Apostles’ Marine National Park on the Shipwreck Coast
  • Overnights at Port Campbell, Apollo Bay and Queenscliff
  • Views of pristine sandy white beaches at the base of steep rocky cliffs
  • Cycle past wild ocean surf and through deep thick forest
  • Be a part of one of Australia’s premier cycling events Around the Bay in a Day
This magnificent jaunt along the best of the Great Ocean Road starts on Thursday 16 October and finishes as part of the exciting Bupa Around the Bay Bike Ride on Sunday 19 October. In between is the bike ride that you have always wanted to do, and that you will remember forever.

We will guide you along the internationally renowned Great Ocean Road for 3 days, winding past The Twelve Apostles (or is it eight now?) and around popular beach resort towns that are the home of the surfing revolution. The pounding surf against limestone cliffs is the perfect backdrop for some power pedalling, climbing hills and descending through thick forest from Warrnambool to Port Campbell, to Apollo Bay to Queenscliff.

After our last overnight stop at Queenscliff you will take the ferry across the bay to Sorrento to join the 15,000 plus cyclists in one of Australia’s premier cycling events ‘Around the Bay in a Day’. The final 100km leg will see you ride proudly in through the finish arch at Alexandra Gardens to the festival atmosphere at the finish line that this famous ride generates.

AllTrails Great Ocean Rode Luxury Bike Tour

What has been said about previous GOR tours (also check out the 'gallery' tab for photos):

Absolutely fantastic, brilliantly organized & supported four day tour. I just cannot express the personal satisfaction, joy, and sheer pleasure in being able to do that ride. All of it made possible by the marvelous support, planning, care & good old fashion ‘Aussie’ attitude of the ALLTRAILS CREW and the easily made friendship, comradeship of the entire cycle group. I have never before met such a marvelous group of people. Thanks for my memories that will last a life time & also just in case I do have a “Seniors” moment the many fantastic photographs supplied by Alltrails at the end. John A (NSW)

Thanks so much for a wonderful experience. A personal Best for me – 400km in 4 days! Such magnificent riding, along with some wicked weather! It was a delight to think that all I had to do with my day, was hope on my bike and ride, with complete confidence that the support – both front and rear – was always there. I feel your generosity of time and spirit was much appreciated; and are to be recommended highly. Would love to join you on another ride soon. Gabby (VIC) 

Please pass on my thanks to Susan, Rachel, Phil and Ben for a fantastic tour. The personalized, professional and ‘no fuss’ attention to detail approach by the All Trails Team made a great trip into a fantastic trip. I’ll be back for more next year. I have been wearing my [AllTrails] Jersey while being out and about and also in the Gong ride just over a week ago, love the hi-vis colours. Every time I wear it someone asks me ‘which ride did you do’…..’how are Susan and Phil’… it’s also a highly recognized jersey. See you on the Road. Rod (NSW)

Kiwis abroad Dad and I would like to thank Susan, Phil, Ben and Midge for a wonderful ride. We decided to head over to Aussie for a change of scenery. We took our own bikes with us which was very easy and hassle free. We couldn’t fault the food, accommodation or help we received along the way. So any kiwis wanting to head over you will have a great time. The great ocean road is a great ride. Thank you AllTrails Lex and Peter (NZ)

I was very pleased with the standard of accommodation and foods on offer. The support you gave was exceptional. Really, what more could I have asked you do do. The cheerful banter and the challenges of rides, winds in the face, some hard climbs were there on the days, but the best feature was the group’s friendliness with an effort to be at the stops on time. David (NSW)

Just a short note to say a Big Thank You to all for the wonderful Great Ocean Rode ride; the care and attention to details and logistics put into it are all appreciated. After 15 years in this business, you must have thought out just about every possible eventuality, but it is great that everything went well without a hitch.Once again, many thanks, and wishing you all best for the future. Hoe Yoon C (Malaysia)

I have meant to write to you since finishing the Great Ocean Rode to tell you what a fabulous experience it was. The support, the location, the food! the people – all the people – participants and organisers! Makes me want to do more rides!Mel E (ACT)

Thanks Susan, Phil and Ben for a really enjoyable trip. Great food, accommodation, and support during the trip. My cycling improves each trip with Alltrails and I always have a good time. Jean (NSW)

Hi Midge, Phil, Susan and Ben, Thank you so much for another fantastic bike ride!  It’s great to just ride and know everything will be wonderfully organised, safe and fun.  I’m looking forward to the Great Vic in only a few week’s time and all the European riding with you next year. Thank you once again for everything. Mary-Anne C, (VIC)

Dear Phil and Susan, Thank you for all your efforts to make the 2012 Great Ocean Rode so rewarding. Challenging? Undoubtedly. Enjoyable? Immensely so. To you and your team, Thank you. Geoff F (VIC)

To all the team at Alltrails, my sincere thanks for making my first cycling tour with you such a wonderful enjoyable fantastic event, it certainly exceeded my best hopes and has fuelled my appetite for more. Well Done. Best Wishes Colin N (VIC)


Imagine waking up in the early daylight and looking around a comfortable motel room and wondering where you are. Is it Port Campbell, Apollo Bay or Queenscliff? What the heck! You want to get up and start another day in The AllTrails Warrnambool to Melbourne 4-day Around the Bay Bike Ride, cycling through some of the most beautiful parts of Victoria. After a quick shower it’s down to the breakfast.

The food breaks, morning tea, lunch and afternoon snack are set times enabling all riders to plan their day and the amount of time required to enjoy the sights and attractions along the way. Lunch is a great time to relax, refuel your body and chat to your friends, be it in a famous bakery, a country pub, down by the sea or a mountain stream. Cyclists move off at their own time and pace, knowing the distance and terrain ahead and aiming to arrive at the overnight stop around mid afternoon.

Your accommodation is excellent, the best available. You check in then a cuppa and snack and shower or soak in the bath, or perhaps a spa or sauna, till you wrinkle. Explore the surroundings, go for a walk, share a cool drink with friends or simply relax. It is your life, it’s your ride, enjoy it.

A briefing for all cyclists at 6pm before the evening meal is always interesting, finding out what happened that day, and a run down on the sights and special attractions to look out for the next day. Lots of laughs and stories are shared before we settle down to a good healthy meal and a few drinks. Bedtime is not far away, where you put your head down in salubrious surroundings, remembering the day and dreaming of tomorrow.

The camaraderie developed on a bike ride like this lasts a lifetime.

Meal and accom inclusions noted as B, L, D, A (Breakfast, Lunch, Dinner, Accommodation)

Melbourne (train to Warrnambool) to Port Campbell -- 69km -- Thu 16 Oct 2014 -- L D A
What a package! Your four day Great Ocean Road Luxury Bicycle Tour including Around the Bay in a Day, Sorrento to Melbourne starts at Southern Cross station, 7:19am Thursday. We load bikes and luggage in to our vehicles and set you off on the train to Warrnambool.
You will arrive at approximately 11:00am where we all saddle up and ride a scenic 20km to Allansford Cheese Restaurant and Museum for lunch. We then get on to the world famous Great Ocean Road, where the grandeur of the Bay of Islands is stunning, sheer cliffs of limestone and rolling surf as you ride to Port Campbell in the heart of this shipwreck coast.
Enjoy an evening meal with the group and a great motel as you absorb the seaviews.
Port Campbell to Apollo Bay -- 96km -- Fri 17 Oct 2014 -- B L A
Leaving Port Campbell early, you rise above the cliffs to the unforgettable view and golden colours of the Twelve Apostles Marine National Park and ‘London Bridge’, before you start climbing through the forest to the renowned Lavers Hill, deep in the Otway Ranges.
The roller coaster ride on today’s route will allow you magnificent views of the ocean before descending into Apollo Bay with its many restaurants and cafes for you to choose for your evening meal.
Apollo Bay to Queenscliff -- 129km -- Sat 18 Oct 2014 -- B L D A
An early morning start along the Great Ocean Road awakens your senses as the wild seas smash against the rocks below. Look out for wildlife along this section, especially the koalas watching your every move.
This is very exciting ride as you climb up and down around the cliff faces, marvelling at the scenery, punctuated by inlets and villages like Lorne, Anglesea and Torquay, our lunch stop, famous for their world surfing championships. After passing through Ocean Grove we finish our day in Queenscliff, a beautiful town on the mouth of Port Phillip Bay.
Queenscliff (ferry to Sorrento) to Melbourne -- 100km -- Sun 19 Oct 2014 -- B L
Today is the day where our small riding group becomes 15,000! We join the hugely popular ‘Around the Bay in a Day’ bike ride starting with an early morning ferry from Queenscliff to Sorrento followed by our last 100km push to Melbourne. Beach Road becomes a cycle path for thousands of eager riders from all walks of life during this annual event that finishes in Alexandra Gardens in Melbourne City.
There is a truly festival atmosphere at the end of the ride as you pass through the finish arch where the bands are playing, the tents are up and bikes and people are everywhere.
Congratulations – what a ride!

Available Packages


  • Three nights in great bike-friendly accommodation
  • Meals – 3 breakfasts, 4 lunches, 2 dinners
  • Entry fee into Bicycle Network’s ‘BUPA Around the Bay in a Day’ 135km option
  • Official BUPA Around the Bay in a Day cycling jersey
  • 1st class train from Melbourne to Warrnambool
  • Ferry from Queenscliff to Sorrento
  • Daily morning & afternoon teas
  • Phil and Susan McDonald Tour Guides & AllTrails owners
  • Ben Weigl Tour Guide
  • Support and safety vehicles
  • Bike mechanic
  • Massage therapist
  • CD of tour photos

Pricing Schedule

  • Deposit ($400)
  • Progress Payment 30 days after deposit (adding up to 50% of your package cost)
  • Balance 16 August 2014

For bookings made after 16 Aug, full balance is due upon booking.

4 day tour package
TWIN SHARE PER PERSON (double bed or two beds)
4 day tour package
SINGLE SUPP (one person with own room)

Optional Extras

Pre and post tour accom. Coming from overseas, interstate or outside Melbourne? We can help you out with booking a hotel before and after your tour. The hotel is close to the train station for the start of the ride on 16 October when we catch the train to Warrnambool, and just a short ride from Alexandra Gardens at the end of the ride. We will transfer your luggage to and from the hotel at the start and end of the ride which is all included in the price below.

Early bookers travelling on their own can still book a twin share room in pre or post accom and we will try to partner you up with somebody else of the same gender travelling on their own. This twin share offer closes 2 months before tour departure (16 August).

AllTrails t-shirt. Good quality tee. Subsidised significantly by AllTrails.

AllTrails jersey. The famous orange AllTrails Australia Ride cycling jersey, subsidised significantly by AllTrails. Ask us for our jersey sizing chart.

‘Around the Bay’ jersey. This tour includes the official BUPA Around the Bay in a Day cycling jersey. See the website here to work out your correct size.

Pre Tour Accom in Melbourne Wednesday 15 Oct
TWIN SHARE PER PERSON (double bed or two beds)
Includes room only accommodation, booking fee and luggage transfer
$105 AUD
Pre Tour Accom in Melbourne Wednesday 15 Oct
SINGLE ROOM (one person with own room)
Includes room only accommodation, booking fee and luggage transfer
$175 AUD
Post Tour Accom in Melbourne Sunday 19 Oct
TWIN SHARE PER PERSON (double bed or two beds)
Includes room only accommodation, booking fee and luggage transfer
$110 AUD
Post Tour Accom in Melbourne Sunday 19 Oct
SINGLE ROOM (one person with own room)
Includes room only accommodation, booking fee and luggage transfer
$180 AUD
AllTrails t-shirt, subsidised significantly by AllTrails. Good quality tee to slip on for the entertaining evening briefings. $10 AUD
Famous Orange AllTrails Cycling Jersey, subsidised significantly by AllTrails. $25 AUD
We are happy to answer any other questions you may have

Feel free to contact us at any time through our website ‘Contact Us’ page, phone or email. We love what we do and want to get you on the best bike ride for you. Speak to us about what’s on your mind and we’ll help you make your decision.

Support bus availability

Our support bus is there to support the tour and also pick up riders who need to jump in for any reason. The bus is also sometimes used for part-time riders who only ride certain sections of each day – these are often partners of someone else on the ride. This vehicle can be quite popular on some days – especially long days or days with big hills! There is no shame in riding in this bus so if you are considering a tour and are ‘in the ball-park’ in terms of your fitness and preparedness, but not 100% sure if you will be up to it on the toughest days, just go for it – our vehicle and staff will be there to help out. It’s better to give it a try than to miss out all together. If you feel that you are extremely far off the fitness level required and cannot commit to enough training that will get you fit in time then you may be better off booking a later ride or a different type of tour – just give us a call or email to discuss.

Insurance – IMPORTANT

Obtaining appropriate insurance is your (very important) responsibility

IMPORTANT: Travel Insurance – even for trips within Australia

  • When you consider the cost of cancelling your tour if something goes wrong before or during your travel, insurance is good protection.
  • Domestic travel insurance is usually considerably cheaper than international.
  • Purchase your travel insurance as soon as you have booked your tour and your travel – don’t wait until just before you go.
  • Some credit card travel insurances do not apply to domestic Australian travel – check with your provider.
  • There are lots of travel insurance providers – cyclists should do their own research to ensure they are covered adequately.
  • Here are two options as an example:
  • International travellers should always have a comprehensive travel insurance.

IMPORTANT: Cyclist insurance for accidents & medical:

Cyclist Insurance is different to Travel Insurance and is often included as part of cycling memberships such as Bicycle Network or Bicycle Queensland or can be bought separately. Cycling can be a dangerous activity and you should be prepared for the worst. If you have an accident in training for the tour or on the tour itself cyclist insurance can help with medical, income protection and third party coverage. Check out the benefits here:


Bike mechanical assistance provided

A staff member with good bike mechanical knowledge will be part of our crew and will have a stand pump for different valves. The mechanic will often be able to help you with a safety check, general tips and advice about your bike and its upkeep, as well as fixing mechanical problems. We will have limited parts available for replacement which will be charged at shop prices. Labour is free for the first fifteen minutes, there after costs may be incurred at the mechanic’s discretion.  Cyclists with rare or different bikes are asked to contact us at AllTrails as parts can often be very difficult to obtain.

Sharing rooms – how does it work?

On the online entry form you can nominate any travelling companions who you would like to share a room with and/or be accommodated close to so that couples or friends can be grouped together. This can be in a double bed or twin beds. If you are travelling alone like many of our riders, a Single Supplement price is available for those who would like their own room for the whole trip. On some tours you can also choose to ‘twin share’ where single riders are paired with other riders of the same gender (often changed during the tour to allow solo travellers to meet other solo travellers). On other tours you may need to put your name down on a Twin Share Request List and we will try to match you up. If you are a snorer or have other habits that may affect your fellow room-mates we ask that you book your own room at the Single Supplement price. If you are coming on your own and have booked in as twin share, this usually means that you will share a room with one other single twin share cyclist or crew member, however in some cases we may have larger rooms (eg. two bedroom apartment or a B&B/house with multiple bathrooms) where we may have 3 or more single twin share travellers together.

Snorers can enjoy their own room

If you are a chronic snorer or have other habits that may affect your fellow room-mates we suggest booking your own room (single supplement cost). This is not just a courtesy to your fellow travelling companions, but will also give you the space & privacy you need to enjoy your sleep after a long day on the bike.

Accommodation on our rides

We always try to obtain great accommodation in the best location for you to rest your weary head (and legs) in each town whether it be a motel, hotel, cabins or similar, usually 3, 3½, 4 star. We choose the best and most welcoming motel for cyclists and our tour group needs. On occasion we travel through some very small towns where accommodation is extremely limited. If for whatever reason, such as limited options, the accommodation one night is below normal standard, we strive to improve this with an extra good room the next night or nights following.

Carrying personal items on the bike

We suggest you carry a spare tube, a full water bottle and your own personal goods such as camera, wallet and rain gear, on your bike with you. We transport your luggage, drawstring day bags, food & extra water. A more detailed list of things to bring and not bring is on our ‘Tour Preparation Guide’ which is sent out to you before the ride.

Meals and food

Always a big part of any cycling holiday! Check tour details for meal inclusions on your ride. Our emphasis is on fresh food and balanced diet with plenty of carbohydrates, proteins, fruit and vegies catering for a cycling holiday. We successfully cater to most dietary requirements, however feel free to contact us with any questions. Most meals are included as part of our tours, however you may be required to purchase some meals. See the ‘Day to Day’ tab for more details, or click the ‘Download Itinerary’ button.

Non-riding partners and part-time cyclists

We realise that often our riders want to spend their holidays with loved ones who may not be a keen cyclist as they are – we are happy to accommodate non-riding partners and part-timers who only want to ride part of each day, or only certain days. We will generally try to allocate pickup points along the route every day. The entry price will be the same for part-time riders and usually non-riders as well depending on their tour plan.


We have a great safety record, but accidents can happen. We have trained First Aiders as crew, comprehensive First-Aid Kits, a list of hospitals in the areas that we travel through, as well as mobile phones and a satellite phone for emergency calls when we are out of cellular range. Safety discussions are held throughout the tour as part of the daily briefings.

Speak to a past client

We will be happy to give you the names and telephone numbers of people who have participated in the ride or a similar ride to the one which you are considering. Where possible we will provide you with the details of someone within your city or state.
Another good place to look is our ‘Testimonials’ page.

Group discounts

Bring your friends and save some money! Many of our tours have group discounts for 3 or more entrants. Check out the ‘pricing’ tab on each ride page to see if group discounts apply to that tour. This generally excludes any optional extras such pre and post tour accom, cycling jersey, t-shirt etc. Contact our office for more details and information.

Group info session

Contact us if you would like to find out about booking an info session for your group of friends, or if you would like to find out about a travel talk happening near you in the future. Be inspired, hear from the experts, learn more about a destination and even book your tour on the night.

Changing or cancelling a tour

Should you wish to change your booking with AllTrails to a different tour, there will be a very reasonable service charge. We try to keep this figure as low as possible to allow flexibility where we can as we want to make sure that you get on the right tour for you. For cancellation and refund policies for your tour click the ‘T&Cs’ tab on the relevant tour page of our website.

If you need to cancel your tour, a travel insurance policy will cover cancellation fees due to most unforeseen events. This is why we provide links to travel insurance options and highly recommend that you investigate and purchase travel insurance for all our rides (including Australian domestic tours) at the time of deposit and ensure that it includes coverage for cancellation fees if for some reason you are not able to travel (see Travel Insurance FAQ). For our international tours we require all participants to have Travel Insurance to assist you in the event of a medical emergency, lost baggage, personal liability, cancelled tour or other trip related issues.

What sorts of people join our rides?

People from all parts of Australia and also some overseas guests. Ages generally range from 35 – 75 with the average age about 50-60 years old. Adventurous cyclists usually about 40% women & 60% men with a mix of singles, friends and couples.

Packing tips

We recommend you bring a soft bag or backpack. We advise against bringing a suitcase as they are bulky, difficult to stow on board vehicles or trailers and heavy. You may be required to lift or carry your own luggage from time to time, e.g. into accommodation. We expect your bag to be no heavier than 15kg, making it easy to manage for you and the staff. Any excess luggage may need to be stored or forwarded on to your final destination at your own expense. Information about what to pack is included as part of your Pre-Departure information. Generally we advise that you pack as light as possible.

Bike type – which is best?

A comfortable racing bike, road bike or touring bike with a good seat and road tyres. A hybrid is also possible if you are comfortable riding the daily distances and average speed of the tour, however these bikes can be around 20% slower than a road bike. Ask us for the ‘Training Tips’ document for this ride to get an idea of distances and speeds you need to train for.

Buying a new bike – what to consider

If you are purchasing a new bike for this ride or wanting to make some upgrades here a few points to consider:

Bike set up: Unless you are accustomed to riding long distances or are very flexible set your bike up for comfort rather than optimum aerodynamics. A more comfortable upright position is most easily achieved by raising the handle bar and moving the seat forward.

Wheels: Do not go too light. High-end road bikes often allow you to choose different wheel sets or if you are considering upgrading, the lightest wheels might be the fastest, but they are not always the strongest. The heavier you are the more important this is. Cheaper wheels are heavier and generally have more spokes, but are also quite robust and easy to repair, so if this is your price bracket then there is not too much to worry about. If you looking at getting some fast wheels and you are over 90kg ask your bike shop for advice and even do some research online or within your bike community.

Tyres: Durability is the most important feature for long distance rides. When choosing your tyres look for features like anti-puncture and Kevlar lining. A harder rubber also allows you to get more kilometres out of each tyre. A popular choice amongst our cyclists are the Continental Ultra Gatorskins in either the 25mm, 28mm or 32mm width. Generally the wider the tyre the more comfortable, but check how wide a tyre your rims, forks and frame can accommodate before purchasing.

Gearing: As a rule; the more gears you have the easier it is to climb hills. The standard configuration of gears found on road bikes does not suit everyone. If you find yourself running out of gears while climbing, needing to get out of the saddle to get over a hill or ride with a high cadence it might be worth considering one or both of these options. Replace the cassette with a larger one (more teeth) and/or get a compact crank. A compact crack tries to do what the triple chain ring crank does in just two chain rings. If you already have a triple, this is not for you. The compact crank slightly reduces your big chain ring size and significantly reduces your small chain ring size making it much easier to climb hills and spin your legs faster rather than harder.

Training for AllTrails tours

You really need to be a reasonably keen cyclist – not necessarily fast, but consistent.  Try to sit on an average speed of at least 20-25 km/hr on the flat, and build your kilometre total distance in training to be out on the bike for a number of hours for two days straight. Aim to ride close to the average daily distance of your chosen tour on each of the days if you can. This will usually put you in a good position to be ready for your tour. We have a training schedule specific to each ride which we send to you after you place your deposit, however we are more than happy to send this to you earlier when you are considering the tour – just ask us for a copy and we will get it out to you straight away.

Bike Hire

If you want to hire a bike for one of our tours just let us know on your online booking form and we will get the ball rolling for you. You can also bring your own seat and/or pedals to give you that little bit of ‘home comfort’.

Airport transport to Southern Cross Station

The Skybus goes from Melbourne (Tullamarine) Airport and goes to Southern Cross Station. You can take your bike on the Skybus and it also has free shuttles to CBD hotels.  More info at

Getting to and from the tour (Great Ocean Road)

ARRIVING G.O.R. tour: Our meeting place is Southern Cross Station, Melbourne early (approx 6:30am) on Thursday morning. If you are staying close to Southern Cross Station you will just need to cross the road with your luggage and bike to meet us at the station (we have some hotel suggestions if you need them). If you have a car you may be able to leave your car at the hotel for the duration of the tour at a rate set by the hotel – enquire direct with the hotel. Please contact our office about other car parking options if required.

DEPARTING: The ride will finish on Sunday in St Kilda (5km from Melbourne CBD). You will have a 100km ride starting at 9am from Sorrento. It is possible to catch a plane home that evening (Sunday), however we suggest that you do not book anything earlier than 6pm if possible just in case you are delayed for any reason during your ride (flat tyres, weather, injury, mechanical problems etc). Staying in Melbourne on Sunday night will give you more leeway if that is possible for you.

Why book with us?

We only run approximately 10 tours per year. This makes every tour as special to us as it is to you because we are not repeating the same rides over and over again week-in week-out. Every tour is meticulously planned and we are just as excited to be there as you – there is no bulk production-line here! On most occasions the owner-operators of the business will be on tour with you looking after everyone on the ride.  The safety and confidence that comes with that is one of many great reasons to book your cycling holiday with us.
AllTrails is a proud Australian owned company with a great reputation in the bicycle tour industry. We have earned that reputation through hard work and dedication and we sincerely care about every person on every tour. Our large community of loyal AllTrails riders that keep coming back year after year are testament to the high standard of tours that we provide. We consider ourselves the best in the business and we always make sure that our tours represent great value at a fair price.

Conditions of contract : Please read carefully

SECTION 1: AllTrails Bicycle Tours Terms & Conditions

SECTION 2: Bicycle Network Terms & Conditions for BUPA Around the Bay in a Day ride


SECTION 1: AllTrails Bicycle Tours Terms & Conditions

A $400 AUD per person non refundable deposit is required at the time of booking. A further progress payment is due 30 days after deposit or 2 months before departure (whichever is earliest), adding up to 50% of your package cost (including your deposit). All balances are due 2 months before the ride departs. Failure to pay in full by the due date may result in the cancellation of your booking. If your booking is made less than 2 months prior to departure, you must provide full payment and complete the online registration for the ride immediately. Your booking cannot be confirmed until we have received full payment and received all of your registration details.
If for any reason you make a booking on a specific tour and we can no longer provide that tour, or we have no vacancies on that tour then you will get a full refund of your deposit, or your deposit can be transferred to another AllTrails tour. We will advise you within 2 business days of your booking if your requested tour or any other product or service is sold out.

Payment should be made with credit card online via our website You may also pay by way of cheque or EFT if pre-arranged with our office. Cheques should be made payable to AllTrails Bicycle Tours. Applications for bookings that are made less than 7 days prior to the scheduled departure date of the tour may be subject to a late booking fee of $100 AUD per person, with the late booking fee to be paid at the time of booking.

Pricing Validity:
We will use every reasonable effort to ensure that prices do not change but we may be required to impose surcharges depending on currency fluctuations, changes in government legislation, or other such variables outside our control. We will not be unfair or unreasonable in such a situation and we will make every effort to absorb currency fluctuation costs where possible. We ask for your understanding if we are forced to change prices for any reason.

Upon receipt of full payment from you AllTrails will provide you a comprehensive pre-departure information pack. This information is generally provided to you 2 or 3 weeks prior to departure, and will not be provided until you have paid in full.

Cancellations by Participant:
Cancellation notifications must be received in writing by AllTrails, before cancellation will take effect. Please note that the following charges will apply on cancellation. If cancellation is received 90 days or more prior to departure, all monies will be returned less the $400 non-refundable portion of your deposit. If cancellation is received 89-60 days prior to departure 25% of the tour price will be forfeited. If cancellation is received 59-30 days prior to departure 50% of the tour price will be forfeited. If cancellation is received 29 days or less prior to departure, or while on tour, because of sickness, accident or other, 100% of cost will be forfeited. These conditions also apply to any ‘optional extras’ that you have booked. Separate terms and conditions will apply to your airfares and the transfer of any bikes and luggage during your air travel and it is your responsibility to carefully read and understand the terms and conditions that relate to your air travel and contact the relevant airline if you require further information. We recommend that you purchase travel insurance at the time of deposit and ensure that it includes coverage for cancellation fees if for some reason you are not able to travel (see Travel Insurance paragraph below). Refunds will be processed within 30 days of cancellation (in writing).

NOTE: When you book this ride, AllTrails also book you in to Around the Bay in a Day with Bicycle Network Victoria at a cost of $140. This ride has cancel fees over and above the AllTrails cancel fees. The cancel fees are summarised below but can be viewed in their entirety on the Bicycle Network website or in ‘SECTION B’ of our terms & Conditions below.

14. Cancellations received prior to 5pm, Friday 29 August 2014 (AEST) will be refunded 50% of their entry fee.
15. No refunds will be offered for cancellations received after 5pm, Friday 29 August 2014 (AEST).

Cancellations by AllTrails:

AllTrails will make every effort to ensure that every ride goes ahead as planned regardless of the number of riders booked on the tour. If for some reason we need to cancel a ride, we will keep participants informed of the situation. AllTrails will not be responsible for any costs outside of the tour price, such as airfares and other travel expenses that may be lost due to a cancellation made by us. We recommend that you take out travel insurance to cover you for such situations.

All extras such as pre and post accommodation and merchandise are non-refundable in the case of amendments.  In the case of a full cancellation of your tour, the terms in the paragraph above ‘Cancellation by Participant’ apply.  Should you wish to change your booking with AllTrails to a different ride, there will be a very reasonable service charge of $100 AUD per person (outside 30 days from departure), or $200 AUD per person (inside 29 days from departure). We try to keep this figure as low as possible to allow flexibility where we can as we want to make sure that you get on the right tour for you. The best way to do this though is call our office early and talk to us about the tours. We will help you choose the most appropriate tour and thus avoid any amendment fees at a later date. These amendment charges are in addition to any charges passed on to us by any suppliers such as hotels, airlines or other tour operators which you will also be liable to pay for.

From time to time we run promotions that are attached to particular tours. For example you may receive a voucher for a certain amount of money to spend in a bike shop. You will receive your promotional voucher after the receipt of your progress payment.  This voucher is non-refundable and will be deducted from your refund should you subsequently cancel your booking with AllTrails.

Travel Insurance for lost deposits and cancellations:
We very strongly recommend you take out travel insurance for your trip. This should include cover for cancellation fees, lost deposits, and stolen or lost luggage (including your bike). We cannot emphasise enough how important this is. There are many unforseen reasons why cyclists may need to withdraw from a ride – injury, health, weddings, business, personal and many more. Cancellation fees can be a major financial loss to you and as a small business we need to adhere to our cancellation policies. Please go to the ride page on our website for your ride and click the ‘Terms & Conditions’ button to see the ride’s cancel policy.Domestic travel insurance cover tends to be significantly cheaper than international cover (approx $50 for one week). Above are two websites that offer both international and domestic travel insurance that you can look at. You can also speak to your local travel agent, or often airline booking websites will offer travel insurance as an optional extra as you book your flight.
Cyclist insurance for accidents & medical:
This is also very strongly recommended. We cannot emphasise enough how important this is. Cycling can be a dangerous activity and you must be prepared for the worst. You may have an accident in training for the ride, on the ride itself, or cycling down to the corner dairy. If you are a cyclist coming on our tour you should be 100% prepared for the unexpected. Cyclist insurance can be bought separately, or it comes with cycling memberships such as Bicycle Network Victoria or Bicycle Queensland. If you are involved in a crash or collision they will support you with personal injury costs, loss of income, third party liability insurance, assistance in completing your claim paper work & free legal consultation.
Life Insurance and TPD Insurance (often paid through your superannuation), and Private Health Insurance are also worth considering.

Cyclists must be in good health and physical condition and are strongly advised to follow the AllTrails training program applicable to the intended tour. A recent medical check up is strongly advised for all cyclists, especially those over 60 years of age. Due to the physical nature of cycling, it is extremely important to AllTrails, and to the traveller, that all riders are in such a state of health that allows them to participate fully in the group cycling travel experience. We will have support vehicles to transfer cyclists and bikes in situations where a rider cannot complete a particular section of the ride for any reason, but each traveller is required to provide details of any pre-existing medical conditions or disabilities at the time of booking so that we can make adequate preparations. Disclosure of this information to AllTrails is for your benefit and it is necessary to ensure AllTrails can act effectively in the case of an emergency. You may be required to provide an assessment of your condition from a qualified medical practitioner if requested by AllTrails or our suppliers.

It is your responsibility to check with your doctor at least three months prior to travel for the latest health requirements, vaccination recommendations for your destination(s) and any costs. You can also get more information from which gives general advice but is not personal – only your doctor can give you specific advice about your personal needs taking into account your medical history.

Passports and Visas:
When travelling internationally, you must carry a valid passport and have obtained the appropriate visas when travelling with AllTrails on an international ride. Please ensure that your passport is valid for 6 months beyond the duration of your trip. It is your responsibility to ensure that you have the correct visas for your trip. AllTrails can give general advice on visas but you must consult your travel agent or the closest Embassy or Consulate of the country that you are visiting to obtain definitive requirements. AllTrails do not organise any visas or travel documentation but we can point you in the direction of our preferred travel agent in Melbourne, Australia who may be able to organise many of your visas for you if you are on an Australian passport. AllTrails cannot accept any responsibility if you are refused entry to a country because you lack the correct visa. Any information or advice provided by AllTrails and its staff and/or representatives on matters such as permits, visas, vaccinations, climate, clothing, baggage, etc. is given in good faith but without responsibility on the part of AllTrails.

All of our journeys have been carefully planned and researched but from time to time we may need to adjust journeys in order to improve them from an operational perspective. Changes may occur due to ‘Force Majeure’, road conditions, weather, bush-fires, availability of accommodation, vehicle breakdowns, serious accidents, changes in transport schedules, or other circumstances beyond AllTrails’ control or which simply cannot be foreseen. We also may be forced to cancel, suspend, or delay the tour or part of a tour if we deem it necessary for safety or other reasons, or if we are directed to do so by Police or other local authorities. If such journey adjustments or cancellations become necessary, a flexible and understanding attitude will help minimise any negative impacts on your overall experience and the experience of other group members. Please note that we reserve the right to levy reasonable additional charges over and above the trip price, when we are forced to pay for additional, unforeseen tour arrangements and costs. For many reasons travelling on an AllTrails trip requires a degree of flexibility and understanding. If you approach these tours with an open mind and positive outlook we will be able to work together to overcome any obstacles that we may face and we believe that these obstacles often result in the greatest enjoyments and achievements on a trip like this.

Authority of the Leader:
At all times decisions of the Tour Leader or AllTrails representative will be final on all matters likely to affect the safety and well-being of those on the trip. This includes any decision that the Tour Leader makes about your on-going participation on the tour or certain activities that comprise part of the tour. If you fail to comply with a decision made by a Tour Leader, or interfere with the well-being of the group, then the Tour Leader reserves the right to terminate this contract and order you to leave the tour immediately, with no right of refund.

Issues and Feedback:
We strive to ensure your arrangements are delivered to the high standards that AllTrails has become known for; however there are times when problems may arise on the ground. The owner-operators of AllTrails are most often actually part of the tour leadership group and this is something very special and unique in this industry. You should first try to resolve any service problems or other issues with your tour leader(s) or the provider of the service. If a problem is not resolved during your journey you should send us written correspondence detailing the nature of the issue as well as the efforts you made to resolve the problem while on the tour. Please send this correspondence to us with supporting documentation within 30 days of the end of your tour. We do not guarantee any compensation but we certainly value your feedback.


SECTION 2: Bicycle Network Terms & Conditions (for Around the Bay in a Day ride)

Bupa Around the Bay 2014

Terms and conditions of purchase for Bupa Around the Bay
These Terms and Conditions of Entry (“Entry Terms”) are designed to enable Bupa Around the Bay 2014 on Sunday 19 October 2014 (the “Ride”) to run effectively. By registering to participate in the Ride, you (the “Rider”) accept and agree to be bound by these Entry Terms:

Entry Requirements

1. The Rider may elect to take part in one of the ride distance options. The ride lengths may not match the exact distance promoted.
2. The Rider may change his/her Ride Option using the online registration system. If the Rider changes to a Ride Option with a higher entry fee, the Rider will be required to pay and will be charged the difference between the entry fee paid and the higher entry fee. If the Rider changes to a Ride Option with a lower entry fee, the difference between the entry fee paid and the lower entry fee will not be refunded. No changes to Ride Options will be permitted after 5pm, Friday 26 September 2014 AEST (Australian Eastern Standard Time).
3. A registration is not considered to be complete, and a place held in the rider’s preferred ride option until all required rider information is supplied and payment in full has been received.
4. The Rider warrants that he/she has prior experience or will obtain experience riding in groups and be able to maintain a minimum average speed of 20km per hour.
5. Bicycle Network may, in its absolute discretion and without giving reasons for its decision, accept or refuse an application for registration.

Age requirements

6. For the 250km, 210km and 135km Ride Options – the Rider must be aged 15 years or older on the day of the Ride.
7. For the 100km Ride Option – the Rider must be aged 12 years or older on the day of the Ride.
8. For the 50km Ride Option – the Rider must be aged 12 years or older on the day of the Ride. Riders under this age are permitted but only on an approved tandem, in a bike seat, trailer, tag-a-long or similar.
9. There is no age limit on the 20km ride, however Parental consent and direct supervision is essential, and parents must be aware that this ride takes place on open streets with traffic and a high level of confidence and skill are required to negotiate the rider route.
10. If the Rider is under the age of 18, the Rider’s parent / Guardian must give their consent when requested during registration. The parent / Guardian must provide a contact phone number as emergency contact number.
11. If the Rider is under the age of 15 years old on the day of the Ride, the Rider must be accompanied on the ride by a registered Rider over 18 years old (“Team Leader”) as nominated at the time of registration for the 50km and 100km ride. The Supervising Rider must provide a contact phone number.
12. Only students 12 years and over enrolled at school and their Supervising Rider are allowed to enter the School Challenge. Riders must be accompanied on the ride by a Supervising Rider as nominated at the time of registration for the School Challenge. The Supervising Rider must provide a contact phone number.


13. If the Rider wishes to cancel his/her participation in the Ride, the Rider must complete the online cancellation process.
14. Cancellations received prior to 5pm, Friday 29 August 2014 (AEST) will be refunded 50% of their entry fee.
15. No refunds will be offered for cancellations received after 5pm, Friday 29 August 2014 (AEST).
16. Except as otherwise stated in these Entry Terms and as required by law, Bicycle Network is under no obligation to refund monies or entry fees due to non use, cancellation, failure to participate or dissatisfaction by the Rider.


17. The Rider may transfer his/her registration for the Ride via the online registration. Transfers will not be offered after 5pm, Friday 26 September 2014 (AEST). Transfers will be permitted (places pending ) in person on Friday 17 and Saturday 18 October at the Bupa Around the Bay Festival. All transfers at this time will incur a $50 administration fee.

Ride Communications

18. Ride Communications will principally be made via email. The Rider should therefore provide a valid email address. If the Rider does not have access to an email address, the Rider will make every effort to read the monthly email newsletter which will be posted on the Bicycle Network website at
19. The Rider consents to receiving and reading all information that is made available on the Bicycle Network website, in email newsletters, the Ride Guide and all other literature concerning the Ride.

Mode of Transport

20. Only standard, human-powered bicycles are permitted on the 250km, 210km, 135km, and 100km Ride options. Unicycles, scooters, motorised and power-assisted bicycles, child seats, tagalongs, trailers and animals are not permitted on the 250km, 210km, 135km and 100km Ride Options.
21. Recumbents and non-standard human-powered bicycles are permitted on ride options, however must start at the rear of the last wave of the chosen ride option.
22. Only standard human-powered bicycles including unicycles are permitted on the 50km and 20km Ride option. Scooters, motorised and power-assisted bicycles and animals are not permitted on the 50km Ride option.


23. All Riders who register and pay in full for the 250km, 210km, 135km and 100km Ride Options will be eligible to receive an official event cycling jersey.
24. Riders who register and pay in full for the 50km and 20km Ride Options will be eligible to receive an official rider shirt.
25. All Riders on all Ride options must wear their 2014 event jersey or 2014 rider shirt whilst participating in the ride unless part of a registered team of more than 20 entrants who have their own personalised jersey, and which has been approved by Bicycle Network .
26. All merchandise purchased is non-refundable.


27. All transport bookings for the ride options are non-refundable. Riders are able to complete their registration and add this option closer to the event.
28. Transport bookings will close at 5pm, Friday 26 September 2014 (AEST).
29. Bicycle Network will use its best endeavours to take due care in handling bikes transported, but is not responsible for any loss, damage, cost or expense that the Rider may suffer or incur as a result of Bicycle Network handling his/her bike.

Closing Dates for entries

30. All Ride Options entries close at 7am, Sunday 19 October 2014 (AEST).

Acknowledgment and Waiver

31. The Rider acknowledges and agrees that participation in the Ride is inherently dangerous and that he/she participates in the Ride at his/her own risk.
32. In consideration of Bicycle Network permitting the Rider to enter and participate in the Ride, the Rider hereby releases and indemnifies Bicycle Network, the sponsors of the Ride and any of their respective representatives from and against all and any claims, suits, demands, liabilities, loss and damage (including indirect and consequential loss), costs, expenses and, interest, whether pursuant to common law or statute, that the Rider may suffer or incur arising from or connected with the Rider’s participation in the Ride including as a result of the negligence, breach of duty, breach of care or other fault or responsibility of Bicycle Network, the sponsors of the Ride and any of their respective representatives.
33. If the Rider is a parent/Guardian of a person under 18 years (“Under Age Child”) who is participating in the Ride, that Rider consents to the Under Age Child participating in the Ride and agrees to take full and sole responsibility for the Under Age Child’s safety and participation in the Ride. The Rider further agrees and undertakes to Bicycle Network for and on behalf of the Under Age Child that the release and indemnity contained in clause 35 applies with full force and effect to the Under Age Child and that the Rider and any spouse or defacto spouse or partner will take no steps of any sort on behalf of the Under Age Child that would result in the release and indemnity in clause 35 being rendered inoperative, of no effect or being declared or ordered by a court of law as not applying to the Under Age Child.

Compliance with Laws

34. During the Ride, the Rider must comply with all traffic and road laws, all directions issued by Police and all instructions given by Bicycle Network or any employees or officials representing Bicycle Network at the Ride. Failure to do so may result in the Rider being removed from the Ride and they will not receive a registration refund.
35. Riding over the Westgate Bridge: There is to be no stopping on the bridge at any time. It is illegal to ride on the bridge prior to it being officially opened by event marshals. Fines apply.
36. The Rider must wear an Australian standard cycling helmet at all times during the Ride while riding a bicycle.
37. The rider of a bicycle must not ride at night, or in hazardous weather conditions causing reduced visibility, unless the bicycle, or the rider, displays:
(a) a flashing or steady white light that is clearly visible for at least 200 metres from the front of the bicycle; and
(b) a flashing or steady red light that is clearly visible for at least 200 metres from the rear of the bicycle; and
(c) a red reflector that is clearly visible for at least 50 metres from the rear of the bicycle when light is projected onto it by a vehicle’s headlight on low-beam.

Preparation, Training, Health and Safety

38. The Rider is responsible for ensuring that he/she has adequately and appropriately prepared both physically and mentally for the Ride. If the Rider has any health issues or doubts prior to the Ride, he/she should immediately seek appropriate medical advice.
39. If, during the Ride, the Rider becomes ill or is injured, Bicycle Network will endeavour to arrange medical transport, usually in an ambulance. Any medical transport will be at the Rider’s expense. (Bicycle Network recommends that Riders hold current ambulance service membership and /or health insurance to cover such costs; Bicycle Network membership includes bike crash insurance for bicycle accidents. Please visit for more details).
40. The Rider is responsible to ensure that the bicycle is properly serviced, roadworthy and suitable for the event.

Common Sense

41. The Rider must ride in a safe and responsible manner during the Ride and use common sense at all times.
42. The Rider must exercise caution on all public roads and other thoroughfares and ride defensively and courteously.

Meal and dietary requirements

43. Bicycle Network offers three standard meal types for the 250km, 210km, 135km and 100km Ride Options, namely, Non-Vegetarian, Vegetarian and Gluten Free.
44. If these options do not meet your dietary requirements, you must consider alternate ways in which to personally cater for your own meals.
45. Any special meal option for the Ride is provided by Bicycle Network as a service to the Ride Participants. Every effort is made by Bicycle Network and the appointed caterers to ensure that recipes and ingredients are controlled.
46. Bicycle Network and their caterers cannot however, guarantee that any meal or food item is exactly as described – contamination by allergens can occur that is beyond Bicycle Network and or the caterer’s reasonable control.
47. It is solely the Ride Participant’s responsibility to carry on you at all times, suitable food and/or medication which may be necessary to treat any particular medical condition that you suffer from.
48. Meals provided for the Ride not intended to provide full nutrition for your ride distance. We expect that riders will adequately cater to their nutritional requirements while undertaking their chosen ride distance.

Ride and Ride Option Variation

49. Bicycle Network reserves the right, in its absolute discretion, to:
(a) change or vary the route of any of the Ride Options without notice;
(b) cancel, postpone, reschedule or change the time or place for the Ride or any of the Ride Options for any reason and at any time prior to the commencement of the Ride; and
(c) Bicycle Network is not responsible for or liable to the Rider for any loss, damage, cost or expense, whether direct, indirect, consequential or otherwise and howsoever or wheresoever incurred by the Rider resulting from any such action taken by Bicycle Network.

Private support vehicles

50. Private support vehicles are not permitted on the Ride. Riders found to be making use of private support vehicles may be expelled from the event. Registration in future events may be rejected if found to be using private support vehicles.


51. The Rider acknowledges and agrees that he/she may be photographed or filmed during the Ride and consents to Bicycle Network using the Rider’s picture and likeness contained in any photographs or film for publicising the Ride and for promoting any future ride or event to be staged by Bicycle Network.
52. The parent/Guardian acknowledges and agrees that their Under Age Child may be photographed or filmed during the Ride and consents to Bicycle Network using the Rider’s picture and likeness contained in any photographs or film for publicising the Ride and for promoting any future ride or event to be staged by Bicycle Network.


53. Bicycle Network collects, uses, discloses and otherwise handles the Rider’s personal information in accordance with the terms of its Privacy Policy Statement (see (Search “privacy” for full details). All information remains the property of Bicycle Network.
54. The Rider consents to their details being shared with our partners including the following:
a) Our charity partner: for online fundraising registration;
b) Our official event photographer: for online photography identification and sales;
c) Our merchandiser for any merchandise purchased by the rider;
d) The designated event timing company;
e) Our medical team for medial support;
f) Our mailing house to fulfil your rider packs.


55. The Ride will be held outdoors and may proceed notwithstanding poor weather conditions on the day of the Ride. Bicycle Network is not liable to the Rider for any loss, damage, cost or expense of any kind including, but not limited to, refund of entry fees, in the event of poor weather before or during the Ride – including Valet service.
56. Riders must attach the timing device provided by Bicycle Network in the correct manner to their bicycle prior to commencing the Ride and keep it attached for the duration of the Ride.
57. Bicycle Network reserves the right, in its absolute discretion, to refuse to allow the Rider to participate in the Ride or to remove the Rider from the Ride for breach of these terms and conditions or if it otherwise determines it appropriate to do so.
58. Bicycle Network is not liable to the Rider for any loss, damage, cost or expense of any kind, including but not limited to, the refund of the entry fee, if the Rider is denied access to or removed from the Ride for any reason.
59. “Bicycle Network” means the Bicycle Network Incorporated ABN 41 026 835 903 and includes where appropriate Bicycle Network’s employees, volunteers, agents, contractors and officers.