Famed for meticulous care and preparation in arranging tours, AllTrails have a small team of expert staff that look after you from the moment that you make contact right through to when you finish the ride, to ensure that cyclists have a great time and come back again (as most people do).
AllTrails was founded by Phil & Susan McDonald and began taking tours in 1997. Since then the AllTrails team has earned a top reputation in the bicycle tour industry and built up a loyal community of AllTrails ‘regulars’ through great organisation, genuine care for the rider experience, attention to detail, tour leaders and staff with personality and responsibility, and just down-right hard work.
I really enjoyed the whole ride experience. I have never done anything like this before, and was unsure I would even be able to ride that distance. Your team made it seem like a doddle, by taking care of all the logistics, maps, drinks breaks, lunches etc. The ride itself was excellent and the places we stopped for lunch and dinner were also great. I really enjoyed it, and I expect to be back. Thank you.
We had a very enjoyable week with great company. Phil, Susan and Ben provided excellent backup, and their attention to detail is fantastic. The hotels were all up to standard and the breakfasts, lunches and dinners were very good too.
Thank you very much for a very good tour, which I really enjoyed. You provided some excellent weather, much nicer than that back in the UK! The accommodation was all good, the RACV resorts were possibly a little more fancy than required for the trip! The routes were generally easy to follow using the flour arrows and maps. Enjoyed the visit to Laidley and their impressive lunch menu and information about the village. The massages were a good addition to facilities provided as were the morning and afternoon tea breaks with an excellent selection of drinks and nibbles. Briefings from Phil and Ben were very useful as was all of Ben's technical support.
It really was a wonderful experience and thanks for all your background efforts to keep us going.